About QAI
The Quality and Accreditation Institute, also known as QAI, was established to nurture a contemporary culture of excellence through education, training, quality improvement, and accreditation/certification. QAI was envisioned as a credible collaborative institution and a complete ecosystem to promote excellence in quality among individuals and organisations. Fundamentally, QAI envisions itself as a learning and exchange platform where professionals, their employees/employers, educators and experts in the quality domain share their knowledge and experiences.
Years of Experience in the Quality and Accreditation.
Welcome to QAI
QAI drives global excellence in quality through education, training, and accreditation.
Its philosophy is based on the realisation that the power of collective intelligence and shared best practices is paramount in guaranteeing perpetual quality improvement. From an operational perspective and to ensure independence and transparency of operations, QAI was structured into multiple verticals, which are parallel but independent. Each of the divisions has its governance, processes, and goals based on the general mission and vision of QAI. QAI was conceptualised and continues to operate on an international level to bridge the gap between local expertise and international standards. All programs and partnerships of QAI are geared towards creating a robust global quality community driven by continual improvement. CAHSC is part of QAI and focuses on Accord and CoPs. Its work involves accrediting and certifying hospitals, clinics, social care institutions, and Allied services. CAHSC ensures that the entities meet accreditation standards to benefit the patients and beneficiaries.
QAI’s Approach and GlobalOutlook
The evidence-based methodology and participatory engagement are the cornerstones on which QAI is founded. The trust ensures that all its models and guidelines are developed in collaboration with the best experts, practitioners, and end-users-this alchemy resulting in both sense-making and sense-giving.
Beyond borders of nations, QAI is dedicated to forming partnerships with international organisations, universities and accreditation bodies for mutual recognition and capacity development. It has a long-term goal of becoming the global partner in benchmarking quality and capacity building in education, health and social sector services.
Boosting quality ecosystem through its regular initiatives, QAI continually builds in technology, research and innovation to the programme. The institute aims to enable a culture of learning and evolution that can develop into an ecosystem where excellence is the standard, not the exception.
Core Values
QAl’s culture is characterised by its values and defines the way we work. These are values of transparency, fairness and steady progress.
Core ValueWhat It Means to Us How We Practice It
Listening is the basis for learning and trust. We appreciate feedback and are always interacting with our users. We also frequently consult participants, clients and partners for feedback on the ways systems and services can be improved.
Competitive We seek to be the best in quality and value. We constantly evaluate performance and look for unique ways to add user value.
Accountability We hold ourselves to a high standard of accountability and transparency. We have public, auditable policy, process and standards that are well-defined.
Innovative Growth is driven by innovation and continual change. We iterate on our frameworks, bring in new tools and methodologies, and co-create solutions with our partners.
Customer Testimonials
What Our Customers Say?
The QAI approach, in its systematic way of guidance and delivery, helped us to achieve a clear understanding of platforms and technology standards, along with delivery standards.
But this time our sincere thanks go to the QAI team for their great contribution, which has helped me in further improving my operational excellence.
Portea Medical (Healthvista India Pvt. Ltd.)
It fostered a culture of accountability and excellence across our complexes in three major cities. We would like to thank the QAI assessors for their careful and helpful comments during the evaluation.
A cause for celebration and inspiration -inspiring us to set new standards as we continue reinventing senior care in India.
KITES Senior Care (A Unit of Lifebridge Senior Care Pvt. Ltd.)
You have supported us every step of the way and steered us clear to develop our quality program and patient safety processes.
The entire process from application to evaluation was transparent, organised and within the estimated time frame. At every stage of the process, the QAI team were professional and efficient.
We extend our best wishes for continued success to QAI as we anticipate the evolution of its influence on quality in healthcare throughout India.
Metas Adventist Hospital
We’ve Got Your Back on the Road to Accreditation
