Centre for Education and Training (CET)

Call Us when you Need Help!
For Support: +91 8287841146

About CET

CET was set up to create awareness and build a skilled workforce through offering:

  1. Training as per various accreditation standards being offered under Centre for
    International Accreditation (CIA) including but not limited to ISO 15189, ISO/IEC
    17025, ISO 20387, ISO/IEC 17043, ISO/IEC 17020, ISO 17034
  2. Training on various related topics for Conformity Assessment Bodies (CABs) such as
    risk assessment, measurement uncertainty, sample collection & transport etc.
  3. Training as per various accreditation standards being offered under Centre for
    Accreditation of Health and Social Care (CAHSC)
  4. Training on various other topics such as infection prevention & control, risk
    management, continuous quality improvement, medication safety, patient safety
    etc.
  5. Accreditation/ Endorsement of training and education programmes
  6. Technical Support Service (TSS) for healthcare facilities/ organisations for different
    accreditation programmes being offered under QAI’s CAHSC. Such TSS can only be
    sought for (A) Technical Review of the Self-Assessment Tool and (B) training of staff
    in relation to specific accreditation standard. TSS does not offer any consultancy to
    help in documentation and preparation for accreditation.

QAI-CET Technical Support Service (CET TSS);

QAI’s Centre for Education & Training (QAI CET) will be happy to provide Technical Support Service (TSS) to healthcare facilities/ organisations for different accreditation programmes being offered under QAI’s Centre for Accreditation of Health & Social Care (QAI CAHSC). Such TSS can only be sought for (A) Technical Review of the Self-Assessment Tool and (B) training of staff in relation to specific accreditation standard. TSS does not offer any consultancy to help in documentation and prepartion for accreditation.  TSS is currently available for the following accreditation programmes of CAHSC:

Hospitals
Small Hospitals
Assisted Reproductive Technology (ART)/ IVF Centres
Home Health Care
Dialysis Centres
Green Health Care Facility
Clinics
Ambulatory Care Facility (Dental/Eye/Imaging/Day Care Surgery Centres etc.)
Telehealth
Recognition Programme for Telemedicine Practitioners
Hotels and Home Stays
Emergency Department
Transition Care/ Inpatient Rehabilitation Centre
Certification Programme for Hospitals (Entry Level)
WHO Patient Safety Friendly Hospital Standards Certification Programme
Primary and Advanced Stroke Centre
Vision Centres
Healthcare Facilities as per QAI 7101Plus
Medical Transport Organisations (Ambulance Services)
Hair Transplant Clinics
Hematopoietic Cell Transplantation/ Bone Marrow Transplantation & Cellular Therapy

Training Calendar

Programme Time & Location Dates Fees Registration Link
1 One day workshop on Requirements for the collection and transport of samples for medical laboratory examinations as per ISO 20658:2023 09:30 AM - 04:30 PM
Online Zoom Platform
28 November 2026 Rs. 1500 + 18% GST Total- Rs. 1770/-
For Lower & Middle Income Economies: USD $30
For Upper -Middle & Higher Income Economies: USD $50
2 Quality Management System and Internal Auditor Training Course as per ISO 15189:2022 10:00 AM - 05:00 PM
Online Zoom Platform
22-24 October 2026
26-28 November 2026
India: Rs. 7000 + GST@18%
(Total fee Rs. 8260/-)
For Lower & Middle Income Economies: USD 120
Upper -Middle & Higher Income Economies: USD 200
Transition/Refresher Course
India: Rs. 5000 + GST@18%
(Total fee Rs. 5900/-)
For Lower & Middle Income Economies: USD 70
Upper -Middle & Higher Income Economies: USD 150
3 Onsite Quality Management System and Internal Auditor Training Course as per ISO/IEC 17025:2017 09:00 AM - 05:00 PM
Venue: Sector 18, Noida, Uttar Pradesh 201301
12-14 November 2026 India: Rs. 12000 + GST@18%
(Total: 14160/-)
4 Quality Management System and Internal Auditor Training Course as per ISO/IEC 17025:2017 10:00 AM - 05:00 PM
Online Zoom Platform
14-16 October 2026
18-20 November 2026
Rs. 7000/- + 18% GST
For Lower & Middle Income Economies
USD 120
Upper -Middle & Higher Income Economies: USD 200
5 Workshop on Uncertainty of Measurement as per ISO/IEC 17025:2017 10:00 AM - 05:00 PM
Online Zoom Platform
23-24 October 2026
01-02 December 2026
Rs. 5000/- + 18% GST
For Lower & Middle Income Economies
USD 70
Upper -Middle & Higher Income Economies: USD 150
6 Infection Prevention & Control for Hospitals & Clinics 10:00 AM - 05:00 PM
Online Zoom Platform
29-30 September 2026 Rs. 5000/- (Plus 18% GST)
(Total Fee Rs. 5900/-)
For Lower & Middle Income Economies: USD 70
Upper -Middle & Higher Income Economies: USD 150
7 Onsite Training Course as per ISO/IEC 17020:2026 Conformity assessment — Requirements for the operation of various types of bodies performing inspection 09:00 AM - 05:00 PM
Venue: Sector 18, Noida, Uttar Pradesh 201301
29-30 October 2026 India: Rs. 10000 + 18% GST
8 Training Course as per ISO/IEC 17043:2023 Conformity assessment — General requirements for the competence of proficiency testing providers and ISO 13528: 2022 Statistical methods for use in proficiency testing by interlaboratory comparison 10:00 AM - 05:00 PM
Online Zoom Platform
27-30 October 2026 For any 2 days training
Rs. 6000/- + 18% GST (Per participant)
For Lower & Middle Income Economies USD 100
Upper -Middle & Higher Income Economies: USD 150
For both Training Programs –
Rs. 10,000/- + 18% GST (Per participant)
For Lower & Middle Income Economies USD 160
Upper -Middle & Higher Income Economies: USD 250
9 Implementor & Internal Auditor Program (IAP) for ART/IVF Centres/Clinics Accreditation Standards 10:00 AM - 05:00 PM
Online Zoom Platform
02-04 November 2026 India: Rs. 7500 + 18% GST
(Total fee Rs. 8850/-)
For Lower & Middle Income Economies: USD $150
For Upper -Middle & Higher Income Economies: USD $400
10 Implementor & Internal Auditor Program (IAP) for Hospital Accreditation Programme 10:00 AM - 05:00 PM
Online Zoom Platform
22-24 October 2026 India: Rs. 7500 + 18% GST
(Total fee Rs. 8850/-)
For Lower & Middle Income Economies: USD $120
For Upper -Middle & Higher Income Economies: USD $300
11 Implementor training as per ISO 17034:2016 – Requirements for the Competence of Reference Material Producers 10:00 AM - 05:00 PM
Online Zoom Platform
30-31 October 2026 Rs. 6000/- + 18% GST (Per participant)
For Lower & Middle Income Economies USD 100
Upper -Middle & Higher Income Economies: USD 150
12 Implementer and Internal Audit as per ISO 7101:2023 12:00 PM to 05:00 PM (Indian Standard Time) 04-06 November 2026 India: Rs. 9000 + 18% GST (Total fee Rs. 10620/-)
For Lower & Middle Income Economies: USD $150
For Upper -Middle & Higher Income Economies: USD $400
13 Biobank Quality Management System and Internal Auditor Training Course as per ISO 20387:2018 10:00 AM - 05:00 PM
Online Zoom Platform
23–25 November 2026 Rs. 7500/- + 18% GST
For Lower & Middle Income Economies
USD 120
Upper -Middle & Higher Income Economies: USD 200
14 Implementer & Internal Auditor Program (IAP) for Ambulatory Care Facilities 10:00 AM - 05:00 PM
Online Zoom Platform
23-25 November 2026 India: Rs. 7500 + 18% GST
(Total fee Rs. 8850/-)
For Lower & Middle Income Economies USD $120
Upper -Middle & Higher Income Economies: USD $300
15 Implementer & Internal Auditor Program (IAP) for Stroke and Advanced Stroke Centre 10:00 AM - 05:00 PM
Online Zoom Platform
03-05 December 2026 India: Rs. 7500 + 18% GST
(Total fee Rs. 8850/-)
For Lower & Middle Income Economies USD $120
Upper -Middle & Higher Income Economies: USD $300

Upcoming Webinar Calendar

Programme Time & Location Dates Agenda Fees Registration Link
1. Overview of ISO 17020:2026 and key diffrence between ISO 17020:2026 & ISO 17020:2012 03:00 PM - 04:00 PM (IST)
Online Zoom Platform
12 October 2026 An overview of ISO 17020:2026 for Inspection Bodies
Explain the purpose and scope of the standard
Highlight the key changes between ISO 17020:2012 and ISO 17020:2026
Discuss the impact of the changes on inspection bodies
Provide insights into implementation considerations
Free
2. Good Laboratory Practice in the Andrology & Embryology Lab 03:00 PM - 04:00 PM (IST)
Online Zoom Platform
13 October 2026 Physical infrastructure requirements
Applying Good Laboratory Practice (GLP) guidelines and biological waste disposal
Quality testing of in-house culture media
Access control, zoning of administrative/changing/hand-wash/sterilisation areas separate from the lab
Patient identification safeguards
Media temperature/pH control and oocyte status recording during procedures
Annual review of the lab's Quality Management System and internal/external audit of SOP compliance, with documented corrective actions
Free
3. Requirement Of Decision Rule And Risk Management As Per ISO/IEC 17025:2017 03:00 PM - 04:00 PM (IST)
Online Zoom Platform
16 October 2026 Understanding Decision Rules & Risk management
Types of decision rules, Documentation, Applying decision rule, Risk-Based Thinking
Identifying Risks and Opportunities, Risk Assessment and Implementing Risk Mitigation Strategies
Documenting Risk Management Processes, Linking Decision Rules and Risk Management
Free
4. Ensuring Quality Healthcare Providers for Medical Tourists: Accreditation and Compliance Requirements 05:00 PM - 06:00 PM (IST)
Online Zoom Platform
21 October 2026 Medical value travel today: growth, India's position and what medical tourists expect from facilitators
Who is a Medical Value Travel Facilitator (MVTF)? Definitions and examples: travel agencies, medical clusters and hospital international departments
Introduction to QAI 22525Plus accreditation standard for Medical Value Travel Facilitators (MVTFs), based on ISO 22525 / IS 17942
Five ways a facilitator can confirm a healthcare provider's quality under clause 6.1
How to verify a provider's eligibility and keep compliance records up to date
How QAI accreditation standards for hospitals, clinics, day care centres and Ayush facilities help providers meet these requirements Common gaps and best practices for MVTFs when selecting and contracting providers
Information and service provision requirements under ISO 22525
How to apply for QAI accreditation and what happens next
Q&A
Free
5. Verification and Validation of Examination Procedures in Line with ISO 15189:2022 03:00 PM - 04:00 PM (IST)
Online Zoom Platform
24 October 2026 Introduction to Verification and Validation
Planning the Verification and Validation Process, Validation Process(Accuracy, Precision (repeatability and reproducibility)
Specificity/selectivity, Sensitivity/limit of detection (LOD) and quantitation (LOQ)
Linearity and range, Robustness, Measurement uncertainty)
Verification Process: (Instrument capability, comparing results with reference standards or inter-laboratory comparisons)
Documentation and Record-Keeping
Free
6. Facility, Equipment and Risk Management in a Digital-First Care Setting (Telehealth Accreditation Programme) 03:00 PM - 04:00 PM (IST)
Online Zoom Platform
27 October 2026 Compliance with local/national laws, site layout and infrastructure adequacy including digital platforms
Documented safety and security plan, including biannual inspections and signage
Provision of potable water and electricity during operational hours
Disaster/emergency response planning and fire safety testing
Equipment management: procurement, maintenance, calibration and trained handling
Utility system maintenance (HVAC, water, electrical, IT/communication)
Risk management framework and pandemic/epidemic-specific risk mitigation
Free
7. How to Validate Biobanking Processes: Collection to Storage to Distribution 03:00 PM - 04:00 PM (IST)
Online Zoom Platform
29 October 2026 Free
8. Facility Safety, Security and Emergency Preparedness in Hospitals 03:00 PM - 04:00 PM (IST)
Online Zoom Platform
31 October 2026 Overview of QAI Hospital Standard
Management of hazardous materials
Staff training on hazardous materials and protective equipment, including spill or exposure procedures
Emergency response planning for fire and non-fire emergencies, including resources and responsibilities
Fire safety, evacuation and emergency preparedness
Free
9. From Data to Action: Turning Quality Indicators into Measurable Improvement (Ambulatory Care) 03:00 PM - 04:00 PM (IST)
Online Zoom Platform
03 November 2026 Adequate and appropriate human resources as per the defined scope of services
Recruitment, induction, job descriptions and staff competency
Continuous professional development, training and performance evaluation
Staff health, vaccination and occupational health & safety
Identification and management of occupational health hazards and radiation safety
Performance Scoring in Proficiency Testing: z-Score to En Value – What PT Providers Must Know 03:00 PM - 04:00 PM (IST)
Online Zoom Platform
06 November 2026
10. Patient Assessment, Care Planning and Continuity of Care in Home Health Care 03:00 PM - 04:00 PM (IST)
Online Zoom Platform
14 November 2026 Safe and effective medication practices in the home care setting
Medication administration and reconciliation
Prevention and management of medication-related incidents
Monitoring, auditing and continuous improvement in medication safety
11. From Collection to Cryopreservation: Ensuring Product Integrity in Hematopoietic Cellular Therapy Processing 03:00 PM - 04:00 PM (IST)
Online Zoom Platform
20 November 2026 Implementing a unique identifier system for full donor-to-recipient traceability
Validated processing and testing procedures with defined acceptance/rejection criteria for purity, potency, identity and safety
Cryopreservation controls — controlled-rate freezing, temperature monitoring, aliquot retention and stability programme
Non-conformity detection, recall procedures and EQAS/inter-laboratory participation for quality assurance
Final product release — Lead/Director approval, certificate of analysis and adverse event monitoring documentation
12. Right Patient, Right Time: Building an Evidence-Based Triage & Disposition System in the Emergency Department 03:00 PM - 04:00 PM (IST)
Online Zoom Platform
27 November 2026 Establishing a standard, evidence-based triage criterion with trained triage nurses/doctors and communicable disease identification at first contact
Defining and enforcing timelines for physician/nurse assessment based on triage category
Setting re-assessment timelines aligned to triage urgency
Ensuring immediate resuscitation and stabilisation for critically ill patients, including safe referral-out protocols
Managing and communicating unusual delays in treatment, investigation or disposition to patients/families
Framing disposition timelines — OT/Cath lab transfers, handover notes for critical transfers, and discharge summary content

PFPSF Patient Education Material

What is Patient Safety?

Patient safety has become an increasingly important concern as healthcare delivery becomes more specialized and complex. The provision of healthcare requires seamless coordination among healthcare teams, and when communication breaks down, medical harm can occur. Many safety protocols in healthcare systems may fail to function as intended, leading to avoidable harm to patients. It is now widely acknowledged that patients themselves can play a significant role in minimizing such harm.

What is the Patients for Patient Safety Foundation?

The Patients for Patient Safety Foundation is a non-profit organization dedicated to:

Raising awareness about best medical practices among the general public,
Sharing valuable patient insights with healthcare professionals, and
Encouraging patients, including their families, to actively engage in their own medical care.

Patient Education Materials

We are pleased to offer a variety of patient education materials, generously provided by Patients for Patient Safety Foundation, India. We encourage healthcare providers to utilize these valuable resources to engage patients in safety matters, which are essential to delivering safe and high-quality care.

PFPSF Patient Education Material Links

A healthcare facility/organisation interested in seeking TSS may please reach out to CET TSS

Note: The use of QAI’s CET Technical Support Service (QAI CET TSS) is not necessary to obtain QAI CAHSC Accreditation, nor does it influence the granting of such accreditation.

FAQ’s About The Service

There are many questions about the service, we have selected frequently asked questions about this service. If you do not see your answer, please contact us.

1. What is the role of the Centre for Education and Training (CET)?
The Centre for Education and Training (CET) is responsible for delivering structured training, education, and facilitation programmes aligned with national and international accreditation standards. Its primary role is to build competence, ensure compliance, and promote quality improvement across laboratories, healthcare institutions, and conformity assessment bodies.
2. Which accreditation standards are covered under CET training programmes?
CET provides training aligned with accreditation standards offered under the Centre for International Accreditation (CIA) and the Centre for Accreditation of Health and Social Care (CAHSC). These include, but are not limited to, ISO 15189, ISO/IEC 17025, ISO 20387, ISO/IEC 17043, ISO/IEC 17020, and ISO 17034, along with relevant healthcare and social-care standards.
3. Who can participate in CET training programmes?
CET training programmes are designed for a wide range of stakeholders, including laboratory professionals, healthcare providers, conformity assessment bodies, quality managers, auditors, technical experts, and organizations seeking accreditation or aiming to strengthen their quality and safety systems.
4. Does CET offer training beyond accreditation standards?
Yes. In addition to accreditation-focused programmes, CET offers training on broader quality and safety topics such as infection prevention and control, risk management, continuous quality improvement, medication safety, patient safety, and other related areas critical to organizational performance and compliance.
5. Are CET training programmes mandatory for accreditation?
While CET training programmes are not mandatory, they are strongly recommended. Participation helps organizations and professionals better understand accreditation requirements, improve implementation effectiveness, and enhance preparedness for assessments and continual compliance.

Why Choose Us?

Global Recognition
Cost Efficient
Structured Framework
Time-Bound Assessment Management System
Self-Assessment & Document Review Model
Client-First Approach

Company Profile