Quality and Accreditation Institute (QAI)
About Us
Quality and Accreditation Institute (QAI) is a private limited company incorporated by Registrar of Companies under the Companies Act 1956 in India. QAI is an International Accreditation Body that provides accreditation/ certification, education, training and quality improvement activities to various types of organisations including healthcare facilities.
QAI provides a platform to stakeholders including professionals and organisations, associated with quality in any way, to share their wisdom and knowledge. QAI is closely working with stakeholders including government agencies to support accredited facilities in terms of empanelment and other benefits.
Different activities were initiated under different verticals (centres) in a manner that they remain independent of each other. QAI aims to operate globally. Currently, QAI is operating following centres:
Vision:
Nurturing the largest global pool of organisations and people through quality and accreditation framework.
Mission:
To conceive and deliver education, training, accreditation and related programmes in partnership with stakeholders using an approach of co-design and co-creation.
Our Core Values:
Listener: Seek continuous feedback from stakeholders to address their concerns
Competitive: Look for viable options to benefit users of our services
Transparency: Clearly defined policies made available in public domain
Innovation: Continuously evolve using co-design and co-creation
Secretariat
Chief Executive Officer
Bhupendra Kumar Rana
Accreditation Officer- CASHC
Chandni Rohila
Accreditation Officer- CASHC
Aiswarya Shaji
Accreditation Officer- CASHC
Simran Kaur
Assistant Manager- CIA
Anuja Dixit
Assistant Manager- CIA
Gita Khulbe
Accreditation Officer- CIA
Manisha Kori
Accreditation Officer- CIA
Anamika Juneja
Assistant Manager- CET
Manish Kumar
Advisory Board
Member
Girdhar J Gyani
Member
Thuppil Venkatesh
International Presence
QAI is committed to promoting quality and accreditation. Its standards and programmes are aligned with global best practices and are adopted by organisations both in India and internationally. Through its growing presence across multiple countries, QAI supports improved outcomes, safety, and reliability in systems worldwide.
Shown below are the countries where QAI is active, represented by their national flags—symbolising the trust and recognition QAI has earned globally.
Bangladesh
Bhutan
Bahrain
Ghana
India
Lebanon
Mongolia
Morocco
Myanmar
Nepal
Qatar
South Africa
Saudi Arabia
UAE
QAI works with organisations across India and internationally. For enquiries related to accreditation, training, or collaborative opportunities in your country, please contact us at info@qai.org.in.
Client’s Voice
KITES Senior Care (A Unit of Lifebridge Senior Care Pvt. Ltd.), Head Office at Bengaluru and Operations in Bengaluru, Chennai and Hyderabad)
We are deeply honored to receive this recognition, which stands as a testament to our unwavering commitment to delivering high-quality, compassionate, and patient-centered care. This accreditation is not just a milestone for our organization but also a validation of the collective efforts and dedication of our teams across Bengaluru, Chennai, and Hyderabad. We extend our heartfelt gratitude to everyone involved in this process, especially the assessors, for their guidance and meticulous assessment. The certificate and scope of accreditation further inspire us to uphold and exceed these standards in our journey to redefine senior care in India.
Narayana Nethralaya Institute of Molecular Diagnostics & Laboratory Services, Bengaluru
I had immense pleasure to work with Quality Accreditation Institute for our Lab Accreditation as per ISO 15189:2012. Our Labs Narayana Nethralaya Institute of Molecular Diagnostics & Laboratory services at Rajaji Nagar and Narayana Nethralaya Institute of Molecular Diagnostics & Laboratory Services at Narayana Health city, Bommasandra got Accreditated by Quality & Accreditation Institute (QAI) as per ISO 15189:2012. They guided in the preparation of Quality Manual, sops and maintaining the documents as per the standards. They have assessed our labs in timely manner and raised the Nonconformities where ever the deficiencies are observed. We have closed the Nonconformities and sent to the QAI. After fulfilling the requirements, they have granted accreditation to our Labs. They work with time scheduled process and the process is very fast. I would like to thank Quality Accreditation Institute for quick process and guidance.
Max@Home, Gurugram
It gives me immense pleasure to share that QAI is one of very few organisation which hold quality on its top agenda. Under able leadership of Dr B.K Rana, QAI is one of the best organisation which provides great environment for training and accreditation. We Max@Home recently gone under accreditation process for home healthcare. It was pleasure to see how QAI has conducted the audit professionally and was very supportive to create environment for learning. QAI is finding new ways and areas for training and accreditation. I wish all the best to Dr B.K Rana and QAI to reach new heights.
Guardian Angel Home Care, Ernakulum
“QAI’s initiative to introduce international standards for Home Healthcare in India is appreciable. Accreditation services for Home Healthcare Facilities from QAI can yield positive outcome to Home Healthcare Organizations that are keen on delivering quality service and establish standards in the Home Healthcare Sector. For Guardian Angel Homecare, the accreditation process was an enriching one. It gave us an opportunity to review and fine-tune our existing processes and adopt new ones to address deficiencies and non-conformities. Above all, it helped to orient the entire organization to have a greater focus on quality. Dr. Rana and his team from QAI were there to provide guidance and support throughout the assessment period. Wish QAI and its endeavours all success!! “
Download the Newsletter for an Update
| S.NO. | TOPIC | Dowload File |
| 1. | QAI Newsletter_Volume 1_Issue 1 |
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| 2. | QAI Newsletter_Volume 1_Issue 2 |
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| 3. | QAI Newsletter-Volume 2_Issue 1 |
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| 4. | QAI Newsletter_Volume 3_Issue 1 |
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FAQS About The Service
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