I had immense pleasure to work with Quality Accreditation Institute for our Lab Accreditation as per ISO 15189:2012. Our Labs Narayana Nethralaya Institute of Molecular Diagnostics & Laboratory services at Rajaji Nagar and Narayana Nethralaya Institute of Molecular Diagnostics & Laboratory Services at Narayana Health city, Bommasandra got Accreditated by Quality & Accreditation Institute (QAI) as per ISO 15189:2012. They guided in the preparation of Quality Manual, sops and maintaining the documents as per the standards. They have assessed our labs in timely manner and raised the Nonconformities where ever the deficiencies are observed. We have closed the Nonconformities and sent to the QAI. After fulfilling the requirements, they have granted accreditation to our Labs. They work with time scheduled process and the process is very fast. I would like to thank Quality Accreditation Institute for quick process and guidance.
QAI has a perspective approach to best practices in laboratory standards with its International Network. The accreditation by QAI, has created a sense of shouldering, furthermore increased our responsibility towards clinicians and general public at large. The positive attitude of the assessor is overwhelming to accept the changes.
Having QAI Accreditation for Portea Medical was an amazing experience for all of us. This has helped us take our Quality standards to next level where all the employees understand the importance and value Quality parameters set within the organisation matching QAI guidelines. Thanks to the QAI team!!
Medilab has been Accredited by QAI. The auditing and Accreditation process was simple and straightforward. The Assessors were very friendly and fair. The Assessment process was quick and pleasant and the Staff of Medilab was very comfortable during the Assessment process. We wish the new Assessment body QAI, Dr. Rana and his team all the very best.
"The prompt response, practical and pragmatic expectation for quality care makes QAI the most feasible and reliable way forward for quality accreditation for small and medium sized hospitals".